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Graphic Design Services
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Do you offer local pickup or delivery in Dallas?Yes! If you're in the Dallas area, select "Local Pickup" at checkout or contact us to coordinate a drop-off.
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Need more help?Reach out via ugodate.izeogu@gmail.com . We typically reply within 24–48 hours.
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Where do you ship to?We currently ship across the U.S., Canada, Nigeria, and select international locations. If your country isn’t listed at checkout, email us at ugodate.izeogu@gmail.com and we’ll do our best to assist.
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How long does shipping take?U.S. orders: 3–7 business days International orders: 7–21 business days You’ll receive tracking info once your order ships.
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Are the POWERS Playing Cards limited edition?Yes. Each series is printed in small batches. Once sold out, it may not be restocked in the same design. Grab yours while supplies last!
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What is the 3UD Shop3UD Shop is our official merchandise and product store, featuring original creations like the POWERS Playing Cards, art prints, and Afrocentric design collectibles that celebrate creativity and culture.
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Do you offer bulk or wholesale orders?We do! Email ugodate.izeogu@gmail.com for wholesale pricing, minimums, and custom collaborations.
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How do I track my order?Once your order is shipped, you’ll get a confirmation email with a tracking number. You can also log in to your account to check your order status.
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Can I return or exchange an item?Returns are accepted within 7 days of delivery for unused items in original packaging. Buyer pays return shipping. If you received a damaged or incorrect order, contact us and we’ll make it right.
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What payment methods do you accept?We accept all major credit and debit cards, including Visa, MasterCard, American Express, and Discover. Payments are securely processed through Wix Payments, our native checkout system, which supports Apple Pay, debit/credit cards, and more depending on your region.
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Do you offer free consultations?Yes. We offer a free 20-minute discovery call to learn about your goals and determine the right service fit. You can schedule it by sending an email to ugodate.izeogu@gmail.com
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Do you offer retainers for ongoing creative support?Yes, we offer flexible monthly retainers for brands that need consistent creative, content, or design support. Contact us to explore the best fit.
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Do you work with clients outside of Dallas or the U.S.?Absolutely. We collaborate with clients worldwide through video calls, email, and cloud-based project tools.
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What’s included in a paid consultation?A 1-hour deep dive session where we assess your brand, clarify direction, and deliver actionable steps tailored to your goals. You’ll receive a summary and next-step recommendations.
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Can I book you for multiple services at once (e.g., branding + website)?Yes! We offer bundled packages and custom scopes for multi-service projects. Let us know what you need, and we’ll tailor a plan.
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How do I request a quote or start a project?Simply email us at ugodate.izeogu@gmail.com with a brief overview. We’ll follow up within 24–48 hours.
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What’s the typical project timeline?Timelines vary by project. A brand identity project typically takes 2–4 weeks, while websites or campaigns may take 4–8 weeks. Timelines are confirmed after discovery or strategy sessions.
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Why do FAQs matter?FAQs are a great way to help site visitors find quick answers to common questions about your business and create a better navigation experience.
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What is the purpose of the FAQ section on 3UD's website?The FAQ section on 3UD's website is designed to quickly answer common questions about our services, such as "What design services do you offer?", "How can I collaborate with 3UD?", and "What are your payment options?".
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Where can I add my FAQs?FAQs can be added to any page on your site or to your Wix mobile app, giving access to members on the go.
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